Looking for an apartment is stressful and I found most reviews to be negative experiences about a single incident and are hardly helpful.
We've lived here just about a year so far and it isn't as bad as people make it out to be. A few quick negatives: storage space is about average. Walk-in closet is a decent size but fills up with 2 people pretty quickly. Cupboard space in the kitchen and counter space are fairly limited (fills up quickly with a microwave, coffee maker, toaster oven and rice cooker). Every apartment complex has they annoying neighbours, the ones that don't pick up after their dog, or the weed junkies. Nothing to complain about. It happens. There are those around here that don't pick up after their dogs, not a ton, but a few. Neighbours are nice. I've talked to a just a few.
The good stuff: really love the linen closet right in the bathroom, coat closet right by the door, large pantry with sliding doors right next to the kitchen, and the tile entry. All this stuff you can find out during a tour, so it shouldn't be that surprising.
I've had to call the front office for maintenance twice: once for a light out in the kitchen and once for a leaky o-ring on the washer hook-up. Both times they came out the same day I called it in--once even on a Saturday afternoon. The guy that came was friendly, chatted with me, and was understanding about our dog.
Pool is nice. Only been in it once, tho. I've seen a ton of people in it this summer. It's nicely maintained. It's a pool.
Haven't been in the exercise facility yet, but it seems alright. Something you see on the tour as well.
Front office will hold your packages for you; they have a decent sized room just for storing packages for the community. Every time I've gone in there they've been friendly. Maybe had to wait a few minutes to pick them up sometimes, but I've never dealt with an unpleasant person there. Same with dropping of rent. Haven't had a negative interaction there.
We live close to the walking trail, so we don't have to deal with the stinky drains. But I smell them in the summer each time I drive around the front of the complex. Annoying, but it doesn't affect my living.
Gas, water, tax, trash, sewer are billed to you each month. The total bill varies depending on how much is used every month by the community. Total bill ranges from 70-110 or so.
Could use some more lighting, but that's not REALLY the apartment's responsibility. Would be a perk tho.
One thing they've just added was a fenced in "dog park." That seems to be a necessity in a dog community, so I'm really glad they finally built one. It's your basic double gated, fenced in run. Not huge, not small. Pretty decent size. Also on the topic of dogs, they have doggy poo stations throughout the community; so if you need a bag, chances they aren't too far away. Could use some more locations, but not the end of the world.
They also go over the list of things they'll charge you for when you move out. Some things they said they will charge you for regardless, like drip pans because "they always are dirty." Fair enough. They also had a break-down of how much each costed.
And lastly the annoying 60 day notice. We're probably renewing, but when we signed the lease we were explicitly told about this policy. Same for their rent increase policy. At least they tell you...